FAQ
Shipping
Where do you ship?
We currently ship within the United States, excluding Alaska and Hawaii.
How long will it take for my order to get to me?
We ship all orders within 1-2 business days out of our warehouse in Los Angeles, CA. Orders are typically delivered within 5-10 business days.
Do you offer free shipping?
Yes! We offer free shipping on orders of $95 or more. There is a flat rate of $5.99 for orders under $95.
Product
Where are your products made?
Our car care products are manufactured in Los Angeles, California.
What is the shelf life of your products?
We guarantee our products for 1 year after the date they were purchased, although they typically continue to perform well beyond this period.
What do I do if the product I want is sold out?
Click the "Notify Me When Available" button on the page of product that is sold out. You will be notified once we have the item back in stock!
Where can I find your Safety Data Sheets?
Most of our Safety Data Sheets can be found here. If you don't see one for the product you are looking for, please email info@hilustre.com
Company
Who created Hi-Lustre?
Our company was started by Doc Hall (we call him "Uncle Doc") in 1930. You can read more about him and the rest of our family here.